The Checklist Manifesto by Atul Gawande- key points
Introduction: (a) The author refers to an essay by Samuel Gorovitz and Alasdair MacIntyre on the nature of human fallibility and they mention that there are only two reasons why we fail at things which are in our control- one, ignorance and two, ineptitude-i.e. we possess the knowledge, but apply it incorrectly. Ineptitude remains common because know-how and complexity expanded exponentially over the years and has exceeded our individual ability to deliver its benefits correctly....